Thursday, August 13, 2009

From the Suggestion Box, Vol 1

A few weeks ago we set out a comments and suggestion box for our customers to leave anonymous feedback about their visit to PUMP'd and to let us know how we're doing.

As the box fills with feedback, we will post the comments and our remarks here. So, this weeks suggestion comes to us from Customer Steve H.:

"Parents who appreciate the value of fresh, organic snack food for their children should be able to bring those snack foods into your fantastic facility, since they are not offered here. Fresh, Whole, Organic, Local! Thanks"

Thanks Steve. We actually do try have an equal mix of snack foods available. We carry nuts, freeze dried fruits, trail mix and granola bars -- as well as some not-so-healthy snacks. What we've seen is that our snack-buying customers prefer candy to fruit (unfortunate, but true). We have had to discard plenty of our wholesome treats simply because they sit and eventually expire.
We are working toward a solution whereby we completely eliminate the sugary processed snacks all-together. There is a company called Yo! Naturals that has created a new line of Healthy Vending Machine options to meet todays demand for nutritious snacking. They carry a complete line of snacks that are found at Whole Foods and Trader Joe's.
The problem is, there isn't a distributor for Yo! Naturals in Central or Northern California yet. Here we have a FANTASTIC product, but no way to get our hands on it.
We are also looking at carrying fresh cut fruit cups in our refrigerated machine. We have a few calls to local shops so that we can negotiate an arrangement.
Thank you for the suggestion Steve H. Hopefully on your next visit you will notice an improvement to our snacking options.
Have a great day!
-PUMP'd

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